Shipping Policy

1. HOW LONG WILL MY ORDER TAKE TO DISPATCHED?
We just need no longer than 1 to 3 business day to deal with your order. Please contact us firstly (hello@zorene.com) for more details.

2. HOW LONG WILL MY ORDER TAKE TO SHIP?
Usually shipping time takes 8~12 working days to arrive after dispatched. During rush days, please estimate extra 5 business days more than usual.

3. CAN I TRACK MY ORDER?
5 working day after your parcel is shipped, you will receive an email with the courier's details and your consignment number, this can be used to track your order.

4. CAN I CHANGE MY ADDRESS?
Please contact us (hello@zorene.com) before your item has been dispatched.

5. CAN I GET DELIVERY TO COUNTRIES OUTSIDE OF THE US?
Please contact us hello@zorene.com to ask for the accurate reply.

For further assistance please email our customer service department at hello@zorene.com